De-Escalation with Behavioral Health Signs & Symptoms
Friday, October 11, 2024
9:00AM - 3:30PM PDT
Learn about specific groupings of behaviors as they relate to behavioral health and how best to communicate in a trauma-informed manner while also de-escalating the situation and maintaining safety.
Location: Online
Continuing Education: 5.5 (Applied through NASW Oregon)
Cost: Free to RVP Volunteers, Vet Center and VA Staff and Partnering Clinics
$29 for Other Community Providers
Who Should Attend: This training is open to all RVP Volunteer Providers, social workers, mental health counselors, and community providers.
What You Will Learn:
In this series of presentations or engagements, attendees will learn about specific diagnostics (not to diagnose) but to recognize behaviors that are often associated with it/them and what best practices are for de-escalating the situation while being trauma-informed.
Learn about the behavioral change stairway model and how best to work through it to achieve ideal outcomes while maintaining the safety of you, others, and those experiencing the crises.
Learning Objectives
At the end of this presentation, the learner will be able to:
- Learn associated signs and symptoms for common behavioral health issues like depression, anxiety, psychosis, schizophrenia, dementia, and personality disorders.
- Learn trauma-informed language to aid in the successful communication with someone in crisis.
- Learn about the behavioral change stairway model of de-escalation and how it fits into crisis response.
- Learn why specific techniques apply to specific behaviors as they relate psychologically and how best to employ them.
CE Faculty
Susie Kroll earned her Masters of Arts in Counseling Psychology from City University of Seattle. She is an alum of the University of Washington having earned Bachelors degrees in Speech Communication and Zoology with a Marine Emphasis in 2001. Susie started as a Clinician with a local community behavioral health agency. While employed with that agency, she promoted to Clinic Manager, Regional Operations Director, and Division Director overseeing the day-to-day operations of six outpatient behavioral health clinics in King County. She is the Co-Response Program Manager and MHP for the King County Sheriff’s Office’s Therapeutic Response Unit (TRU). She is also a crisis/hostage negotiator for KCSO’s Crisis Negotiation Team.
Susie was the founding Mental Health Professional for the Law Enforcement and Mental Health Professional Co-Response Programs in Shoreline, Kenmore, Kirkland, Lake Forest Park, Bothell, Redmond, and Duvall PDs. She is a national educator on Crisis & De-Escalation, Mental Health, and Crisis Negotiation. She instructs at the Washington State Criminal Justice Training Commission and is the Mental Health Advisor for Crisis Systems Management. She volunteers yearly at the Seattle King County Clinic as the Crisis Response Director. More importantly, she is the fur-mom to two rescued kittens and a clownish Umbrella Cockatoo.
Want to attend our trainings for free? Become an RVP Volunteer and gain access to free CE trainings and other great benefits! Learn more about volunteering >
Contact: Jennifer Keeling, RVP Health Network Volunteer and Engagement Manager .(JavaScript must be enabled to view this email address)
503-954-2259
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