Frequently Asked Questions
Don’t find the answer to your question? Give us a call at 503-954-2259 or email .(JavaScript must be enabled to view this email address).
Do I qualify for Returning Veterans Project services?
RVP serves Veterans, Service Members, and their Military Families. You qualify for RVP services if you live in Oregon or SW Washington and are:
- A Veteran
- An Active Duty Service Member including National Guard and Reserves
- A family member of a Veteran or Service Member, including spouses/partners, children, parents, grandparents, siblings, and other close family members directly impacted by military service
- Why can’t I find a specific service in my area?
Health services are available on a first-come, first-served basis, and not all health services are available in all areas. If you are having trouble finding a Provider, please call us at 503-954-2259 and we will help connect you with an available, alternative resource.
- What services does RVP provide?
- Acupuncture
- Art Therapy
- Chiropractic Care
- Drug and Alcohol Counseling
- Equine Assisted Services
- Hypnotherapy
- Marriage and Family Counseling
- Massage Therapy
- Mental Health Counseling
- Naturopathic Medicine
- Physical Therapy
- Are there any costs or fees for RVP services?
All appointments with our Volunteer Providers are completely free; there are never fees or costs for any appointment made through the Returning Veterans Project. Prescriptions may be at a cost to you.
Our Volunteer Health Providers are motivated by gratitude to give back to our Veteran and military communities; therefore, tips are not expected nor accepted.
- How many providers can I see at the same time?
You can see more than one Volunteer Health Provider at a time for different types of services. For example, you can visit an acupuncturist while also seeing a mental health counselor. There’s no limit to the types of health services you can use at the same time.
- How do you ensure confidentiality?
The Returning Veterans Project and our Volunteer Health Providers are profoundly committed to delivering safe, confidential mental and physical health services for Veterans, Service Members, and their Military Families. Our program is designed to be independent of federal and state governments, employers, and insurance companies so that you can directly connect with a Volunteer Provider without an intermediary or fear of disclosure.
The Returning Veterans Project does not collect any personal information about the clients who see our Volunteer Health Providers. No personal information will be released by our Providers to any outside party unless in an exception required by law:
- You provide written authorization to release information to a specified person
- You are an immediate danger to yourself or others
- There is reason to suspect child or elder abuse or neglect
- There is a court order for release of information
Please call us at 503-954-2259 or email .(JavaScript must be enabled to view this email address) if you would like further clarification.
- How long are appointments, and how many times can I receive services?
You will work with your chosen Volunteer Health Provider to determine the duration of each appointment, how frequently you’ll meet, and how many visits will be needed to maximize healing.
- What should I expect when I meet with a provider?
You should expect free, confidential, and non-judgmental services. Many of our Volunteer Health Providers are Veterans or from Military Families, and all of our Providers receive specialized training in Veteran and military culture to ensure they understand the unique challenges of military service and reintegration.
- Why aren’t all providers listed in the online directory accepting new clients?
If a Volunteer Health Provider is currently supporting RVP Clients and is unable to take on additional clients, their profile will read “This provider is currently serving RVP Clients and is not able to accept additional clients at this time.”
When a Volunteer Provider has the capacity to take on a new client, their profile will show them as available and will give their practice information, personal statement, and contact information.
